Home Project Planning / How We Manage Projects

How We Manage Projects

Clear project delivery with a proven process, predictable communication, and documentation that stays up to date.

Discuss Your Project
3 offices across Europe
60+ people on staff
7 years of experience
87% of our clients are from Europe

Project management is how we keep delivery predictable: clear scope, visible progress, and decisions that do not get lost in chat threads. This page explains how we organize work, communicate, deliver in stages, choose methodologies, and maintain documentation.

Main focus

This is a practical overview of how we run software delivery from kickoff to release. It helps partners understand what to expect week to week and how priorities, approvals, and documentation are handled.

  • How our work is organized within the team
  • How communication is built between the team and stakeholders
  • Project life cycle and delivery stages
  • Project management methodologies and approaches we use
  • How we maintain project documentation

Working process

Working organization with a team

We run projects with a clear structure: one owner for scope and priorities, one delivery lead for execution, and a team that works in short, trackable cycles. The goal is to avoid hidden work, unclear status, and last-minute surprises.

  • Kickoff and alignment: goals, success metrics, scope boundaries, risks, owners
  • Backlog setup: user stories, acceptance criteria, dependencies, estimates
  • Delivery cadence: weekly or bi-weekly planning, async updates, regular demos
  • Quality gates: code review, automated checks, staging validation, release checklist
  • Visibility: you always see what is in progress, what is blocked, and what ships next

What you can expect from us:

  • Clear priorities and a stable delivery rhythm
  • Written decisions and updated scope notes
  • Realistic milestones tied to features
  • Early risk flags for integrations, performance, security, and data

Communication

How we build communication within the team

  • Slack – day-to-day delivery chat, quick questions, async updates
  • Telegram – urgent coordination when speed matters
  • Jira – tasks, priorities, blockers, progress, sprint or Kanban boards

How we build communication with stakeholders

  • Email – requirements, approvals, change requests, documents, invoices
  • Slack – shared channel for coordination with client teams
  • Telegram – direct line for urgent coordination with PM or PO

Communication rules:

  • One place for tasks and status: the tracker (Jira or Trello)
  • One place for decisions: a shared doc space (Confluence or Google Docs)
  • Regular touchpoints: demos, planning, and a short weekly sync when needed
  • Escalation for production issues: severity levels and a clear response path

Project life cycle

How we split a project into stages

Most projects follow four stages. The names are simple, but the deliverables are concrete and trackable.

PhaseGoalTypical outputs
InitiateAlign on goals, constraints, and success metricsScope outline, assumptions, risk list, initial backlog, team setup
PlanningTurn goals into a delivery planMilestones, estimates, priorities, acceptance criteria, release plan
ExecuteBuild, test, and iterate with visibilityWorking increments, demos, test results, updated backlog, release notes
Delivery and closingShip reliably and capture outcomesProduction release, handover notes, documentation pack, retrospective notes

Methodologies and approaches

What we use and when

We choose a process based on risk, scope clarity, and how often priorities change.

Kanban – best for support, ongoing improvements, maintenance, and changing scope. You get a steady flow of completed items and clear limits on work in progress.

Scrum (Agile) – best for larger products with active roadmap changes, multiple teams, or complex dependencies. You get time-boxed delivery, planning discipline, and frequent demos.

Hybrid – common in practice: Scrum for new product work, Kanban for support and bug flow, with a shared release process.

Tools we use for managing projects

  • Jira – backlog, sprints, reporting, cross-team coordination
  • Trello – lightweight boards for smaller projects
  • GitLab – repository management, CI/CD, secure workflows
  • Bitbucket – repository hosting and pull request reviews when preferred
  • Confluence – documentation and knowledge base

Documentation

How we arrange and maintain project documentation

Documentation is part of delivery, not an afterthought. We keep specs and guides close to the code and update them when behavior changes.

What documentation typically includes:

  • Product and scope notes: goals, user roles, core flows, constraints
  • Requirements and acceptance criteria: what “done” means for each feature
  • API documentation: endpoints, auth, errors, examples
  • QA assets: test plans, regression notes, performance results when required
  • Release notes: what changed, what to test, rollback notes
  • Admin and CMS guides: how to manage content and settings

Examples of documents we often deliver:

  • Backend API description
  • Swagger / OpenAPI endpoints documentation
  • Performance test report
  • Website CMS guide for editors and admins

Have a project in mind?

Share a short brief, and we will respond with next steps, timeline options, and the first questions we need answered.

Portfolio

Examples of our work

View all cases

Scan&Go Mobile Self-Checkout MVP

Mobile self-checkout MVP for a European supermarket chain: scan items, build a cart, and pay on the go, reducing peak-hour queues and enabling personalized offers and loyalty engagement.

I-Practice Online Booking Web Platform

Healthcare booking platform that lets patients choose a doctor, pick a time slot, and confirm appointments with reviews, PDFs, and email notifications, while clinics manage schedules with less manual coordination.

Backyard Grill Chef AR VR App

AR VR-powered mobile app that lets customers place a grill in real space, compare models, and validate size, color, and style before purchase, reducing hesitation and speeding up decisions.

Könner & Söhnen: Multi-Store Shopify Plus Ecosystem for B2C and B2B Across Europe

Built a Shopify Plus setup with 6 regional stores and 11 languages, structured catalog data, B2B pricing and access, and n8n automations for product and price updates.

FAQ

Can you take over a project built by another team?

Yes. We onboard into the codebase, check access and environments, review architecture, and then propose a first backlog with prioritized fixes and quick wins.

How do you keep scope from drifting?

We agree on scope boundaries early, document assumptions, and track changes as separate items with impact on time, budget, and priorities.

How often will we see progress?

Most projects run with weekly demos or sprint reviews. Between reviews you always have visibility in the tracker, so status is never hidden.

What tools do we need on the client side?

Usually a shared chat channel (Slack or email) and a tracker (Jira or Trello). Documentation can live in Confluence or a shared docs space.

How do you handle urgent production issues?

We use severity levels, quick triage, and a restore-first approach. After service is stable, we document root cause and prevention steps.

Do you work with internal client teams?

Yes. We can deliver as a mixed team with your developers, QA, product owners, and stakeholders, with clear ownership and a shared backlog.

What documentation will we receive during the project?

You get updated specs and acceptance criteria, release notes, and any required guides for admins or operations. API documentation and testing reports are added when relevant.

How do you prevent regressions when fixing bugs?

We rely on code review, controlled releases, regression checks, and a clear definition of done that includes testing and validation on staging.

Have a project in mind?
Let's chat

Your request has been accepted!

In the near future, our manager will contact you.

Have a project to discuss?

Have a partnership in mind?

Avatar of Christina
Kristina  (HR-Manager)